Terms And Conditions

By placing an order or accessing the website of The South Indian Plate ('Virtual Restaurant') you agree to comply with the following terms and conditions. It is your responsibility to be aware of the terms and conditions before placing an order or accessing The South Indian Plate (www.thesouthindianplate.com).

GENERAL TERMS AND CONDITIONS

In the terms and conditions, the reference of the term 'Website' shall mean The South Indian Plate website, 'you', 'your', or 'user' shall mean the person accessing or browsing the website, its contents and using the services offered by The South Indian Plate, and 'we', 'us', or 'our' means The South Indian Plate (www.thesouthindianplate.com). We reserve all rights to revise and modify our ‘Terms & Conditions’, URL name and other changes without any prior notice, at any time. Your continued use of website after the changes shall mean that you agree to the changes. We have sole ownership on all the materials that have been posted and present on the website , such as logo, website design, UI/UX design, content, reviews, layout, product details etc. The entire data on the website is protected under copyright and intellectual property laws. No one is allowed to copy, use, transfer, modify, exploit and distribute our property for commercial or non-commercial purposes.

USER CONDUCT

You are restricted to transmit, post, display or modify any content on our website that is harassing, unlawful, defamatory, obscene, pornographic, defamatory or any material, which may encourage misconduct or categorized as unlawful conduct will be considered a criminal offense from your end.

PRODUCT INFORMATION

We strive to provide accurate descriptions and images of our food products. However, slight variations may occur due to ingredient availability and preparation methods. So, we don't guarantee or warrantee that the product information is 100% accurate and error free. The images of dishes shown on the website are only indicative in nature. The real dish that we will deliver you may vary in size, packaging or color.

PRICES

The prices of the product mentioned on the website is exclusive of taxes and delivery charges. These prices are liable to change anytime without a prior notice to you.

ORDERS AND PAYMENTS

We only accept online payment through Visa and Master Card credit/debit cards in Indian Rupees. Payments must be made in full at the time of ordering. We reserve the right to refuse or cancel any order at our discretion.

ORDER PLACEMENT BY MINOR

If any person below 18 years age order any dish and make payment, then that person or his/her parents will be liable for it. We won't refund in this case.

DELIVERY

We deliver your order after two days of your order placement. The time of the delivery may vary depending on location and order volume. If you want to pickup, please arrive at the scheduled time. We are not responsible for delays in pickup.

CANCELLATION AND REFUNDS

As cancellation leads to food wastage, we don't refund after 60s of the placement of your order and the cancelation itself will not be accepted.

ALLERGIES AND DIETARY REQUIREMENTS

While we take great care in food preparation, we cannot guarantee that our products are free from allergens. Please inform us of any dietary restrictions or allergies when placing your order.

LIABILITY

We are not liable for any direct or indirect loss or damage resulting from the use of our website or consumption of our products. In case of any issues with your order, please contact us immediately so we can address the situation.

PRIVACY POLICY

We value your privacy and will only collect and use your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for more details.

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of Government Of India. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of Mumbai.

BREACH OF TERMS AND CONDITIONS

You will be responsible for not following the terms and conditions mentioned on the page.

CONTACT INFORMATION

For any questions or concerns regarding these terms and conditions, please contact us at thesouthindianplate@gmail.com.